Digital Transformation Project Manager

5 days ago

Vaughan, Ontario, Canada DEL PROPERTY MANAGEMENT INC. Full time
Del Property Management Inc. seeks an experienced Digital Transformation Project Manager to lead the planning, execution, and management of our digital transformation project. This is a unique opportunity to join a forward-thinking organization and drive innovation in property management. With over 50 years of experience, Del Property Management has established itself as a trusted leader in condominium property management. Our portfolio boasts 90,000 condominium suites across 300 communities developed by Tridel and third parties. As a key member of our team, you will be responsible for leading cross-functional teams to assess, select, implement, and integrate digital tools and platforms designed to improve accounting and operations, reporting, and service delivery to our clients. The ideal candidate will have a strong background in project management, experience with property accounting systems such as Yardi Voyageur 7S, and a proven ability to lead digital transformation initiatives.

**Project Leadership & Strategy**: Lead the planning, execution, and monitoring of the digitization project, including defining project scope, goals, objectives, and key milestones. Develop and manage project timelines, allocate resources, and track progress to ensure the project is delivered on time, within scope, and on budget. Establish and implement project management governance and control processes, ensuring alignment with industry best practices and company standards. Monitor project budgets, schedules, and resources, ensuring effective delivery and resource management.

**Stakeholder Management**: Collaborate with internal stakeholders across departments (senior management, finance, IT, operations) to gather requirements, manage expectations, and ensure smooth communication. Serve as the central point of contact for project-related inquiries and updates, ensuring stakeholder needs are addressed. Offer centralized support for planning, scheduling, risk assessment, and issue resolution, ensuring project alignment with business objectives. Prepare regular reports on project status for senior leadership, escalating issues and concerns when necessary.

**Technology & Vendor Management**: Evaluate, select, and manage third-party vendors or software solutions for accounting and operations automation, financial reporting, and client communication tools. Ensure technology solutions meet business requirements, budget constraints, and compliance standards, and work to mitigate any risks during the implementation process.

**Process Re-engineering & Change Management**: Map and analyze current accounting and operations workflows, identifying opportunities for improvement, automation, and increased efficiency. Lead the migration of historical data (paper and electronic) to new systems, ensuring data integrity and minimal disruption during the transition. Manage the change management process to ensure smooth adoption of new systems and processes across the organization.

**Training & Support**: Develop training materials and conduct sessions to ensure internal teams are equipped to use new digital systems effectively. Provide ongoing support and troubleshooting for users post-implementation, ensuring successful system adoption and operation.

**Risk & Quality Management**: Identify, assess, and mitigate risks that may impact the project timeline, scope, or quality of deliverables. Ensure the project follows established quality assurance protocols, and monitor progress to ensure high standards are maintained. Document all project activities, including project plans, meeting notes, training guides, and reports, ensuring accessibility and thorough record-keeping.

**Strategy Implementation & Reporting**: Lead the creation of business cases, project approval requests, and presentations to leadership and the Steering Committee. Monitor progress against work plans, milestones, and deliverables, reporting regularly to ensure successful completion of the project. Utilize data and analytics to inform decision-making and present actionable insights to leadership.

The estimated salary for this position is between $120,000 and $180,000 per year, depending on experience.

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