Information Technology Specialist
4 weeks ago
We are seeking a skilled Information Technology Specialist to join our team at Mayfair Clubs. As a key member of our IT department, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our computer systems.
Key Responsibilities:
- Respond to user inquiries and provide technical assistance to resolve computer-related issues.
- Consult user guides, technical manuals, and other documents to research and implement solutions.
- Provide advice and training to users in response to identified difficulties.
- Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
- Participate in the redesign of applications and other software.
- Supervise other technical support workers in this group.
- Provide business systems, network, and Internet support to users in response to identified difficulties.
- Perform Web-server backup and recovery operations.
- Provide customer service.
Requirements:
- Excellent oral and written communication skills.
- Ability to multitask and manage time effectively.
- Team player with a positive attitude.
- 3 years to less than 5 years of experience in a related field.
What We Offer:
- Dental and health care plans.
- Other benefits.
- Permanent work term.
- 40 hours per week.
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