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Technical Support Specialist

2 months ago

Richmond, British Columbia, Canada ECS Electrical Cable Supply Ltd. Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at ECS Electrical Cable Supply Ltd.

Job Summary

The Technical Support Specialist will provide technical assistance and support to our customers and internal teams, ensuring the smooth operation of our computer systems and networks.

Key Responsibilities
  • Provide technical support and troubleshooting for computer systems, networks, and software applications
  • Install, configure, and maintain computer systems, networks, and software applications
  • Develop and maintain technical documentation and knowledge base
  • Collaborate with internal teams to resolve technical issues and improve system performance
  • Provide training and guidance to users on technical systems and applications
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 2 years of experience in technical support or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
How to Apply

If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and cover letter, to [insert contact information].