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Customer Service Representative

2 months ago

Prince George, British Columbia, Canada Savers Full time

About Us

Savers is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.

Job Summary

We are seeking a Customer Service Associate to create an awesome experience for our customers, donors, and team members. As a Customer Service Associate, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience.

Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers in finding products, answering questions, and making purchases.
  • Process donations and maintain a clean and organized store environment.
  • Work collaboratively with team members to achieve sales goals and provide a positive shopping experience.

What We Offer

  • Comprehensive onboarding and training from day one.
  • In-house expertise and robust training programs to support your career growth.
  • Comprehensive extended health care plans for full-time team members.
  • Company-Paid Life and AD&D Insurance.
  • A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision.
  • Paid time off from work for leisure or other hobbies.
  • A range of mental health services to assist you in managing daily life.