Dining Services Team Lead

2 weeks ago


Edmonton, Alberta, Canada Touchmark Full time
Job Summary:
Dining Services Supervisor will oversee the daily operations of the dining room, ensuring a high level of customer satisfaction and teamwork. This role requires strong leadership skills, excellent communication, and problem-solving abilities to lead a team of servers, hosts/hostesses, and kitchen staff.

About Touchmark:
Touchmark is committed to providing exceptional care and services to its residents. We strive for excellence in everything we do, from maintaining a clean and safe environment to delivering personalized attention and compassion.

Salary:
The estimated annual salary for this position is $62,000-$72,000 based on experience and qualifications.

Key Responsibilities:
• Manage the front-of-house and back-of-house teams to ensure seamless service delivery
• Develop and implement effective scheduling strategies to meet business needs
• Collaborate with the Dining Services Manager to enhance the dining experience and improve profitability
• Train and mentor new staff members to achieve customer service and financial goals
• Foster a positive work environment to maintain low staff turnover and promote employee retention

Requirements:
• 2+ years of experience in a supervisory role in the hospitality industry
• Strong leadership and communication skills
• Ability to work in a fast-paced environment and make decisions under pressure
• Experience with training and development programs
• Possess or willing to obtain relevant certifications (e.g., Food Safety Certificate, Liquor Staff Training)
• Ability to work weekends, evenings, holidays, and special events

Benefits:
Touchmark offers a competitive compensation package including paid time off, health insurance, education assistance, bonus, and retirement plans.

What We Offer:
A career at Touchmark means joining a team that values integrity, empathy, and compassion. We provide opportunities for growth, professional development, and community involvement.

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