Assistant Store Manager

4 weeks ago


Whitby, Canada Farm Boy Inc. Full time
Job Title: Assistant Store Manager

At Farm Boy Inc., we are seeking an experienced Assistant Store Manager to join our team. As a key member of our store management team, you will be responsible for assisting the Store Manager in the day-to-day operation and management of the assigned store.

Key Responsibilities:
  • Provide exceptional customer service while supporting Farm Boy's vision of the best fresh shopping experience.
  • Work closely with the Store Manager, Department Managers, and Retail Specialists to execute strategies aimed at achieving stated goals.
  • Develop and implement effective communication plans to lead the team, including one-on-one coaching, huddles, metrics, product knowledge, and corporate policies and procedures.
  • Recruit, train, and develop team members, while maintaining a high level of confidentiality and trust.
  • Promote company policies and procedures to ensure compliance.
  • Assist in implementing the health and safety program and act on recommendations made by the Joint Health and Safety Committee.
  • Participate in community events and ensure Farm Boy's continued community presence.
  • Support the Store Manager in retail operations and deliverables, including inventory, ordering, item maintenance, quality and rotation, shrink, merchandising, invoicing, scheduling, and payroll.
  • Ensure the store is properly protected, and opening and closing procedures are conducted timely and appropriately.
  • Respond to calls in the case of emergencies or after-hours alarms.
  • Ensure the store's financial information, safe management, document maintenance, and retention are preserved, and individual front-end staff are supported.
Qualifications:
  • Typically requires completion of a post-secondary program with an emphasis in business, plus 5 to 7 years of progressively responsible managerial experience in retail, preferably in the perishable food industry, or an equivalent combination of education and experience.
  • Successful completion of a Public Health Food Handler certification, Smart Serve, and Level A First Aid and Basic CPR certification, or the commitment to complete within 6 months.
  • Good knowledge of the retail industry, food products, and superior standards of quality.
  • Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
  • Excellent organizational, interpersonal, and analytical skills.
  • Excellent team building and team participation skills.
  • Ability to learn manual and automated systems/tools.
  • Experience in working with various computer software programs, e.g., Microsoft Office.
  • Flexible schedule, including weekends, evenings, and holidays.
  • Fluency in English and French is an asset.

This position requires a criminal background check to be completed.

Accommodation is available upon request for applicants and employees with disabilities.



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