Assistant Store Manager
4 weeks ago
At Farm Boy Inc., we are seeking an experienced Assistant Store Manager to join our team. As a key member of our store management team, you will be responsible for assisting the Store Manager in the day-to-day operation and management of the assigned store.
Key Responsibilities:- Provide exceptional customer service while supporting Farm Boy's vision of the best fresh shopping experience.
- Work closely with the Store Manager, Department Managers, and Retail Specialists to execute strategies aimed at achieving stated goals.
- Develop and implement effective communication plans to lead the team, including one-on-one coaching, huddles, metrics, product knowledge, and corporate policies and procedures.
- Recruit, train, and develop team members, while maintaining a high level of confidentiality and trust.
- Promote company policies and procedures to ensure compliance.
- Assist in implementing the health and safety program and act on recommendations made by the Joint Health and Safety Committee.
- Participate in community events and ensure Farm Boy's continued community presence.
- Support the Store Manager in retail operations and deliverables, including inventory, ordering, item maintenance, quality and rotation, shrink, merchandising, invoicing, scheduling, and payroll.
- Ensure the store is properly protected, and opening and closing procedures are conducted timely and appropriately.
- Respond to calls in the case of emergencies or after-hours alarms.
- Ensure the store's financial information, safe management, document maintenance, and retention are preserved, and individual front-end staff are supported.
- Typically requires completion of a post-secondary program with an emphasis in business, plus 5 to 7 years of progressively responsible managerial experience in retail, preferably in the perishable food industry, or an equivalent combination of education and experience.
- Successful completion of a Public Health Food Handler certification, Smart Serve, and Level A First Aid and Basic CPR certification, or the commitment to complete within 6 months.
- Good knowledge of the retail industry, food products, and superior standards of quality.
- Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
- Excellent organizational, interpersonal, and analytical skills.
- Excellent team building and team participation skills.
- Ability to learn manual and automated systems/tools.
- Experience in working with various computer software programs, e.g., Microsoft Office.
- Flexible schedule, including weekends, evenings, and holidays.
- Fluency in English and French is an asset.
This position requires a criminal background check to be completed.
Accommodation is available upon request for applicants and employees with disabilities.
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