Assistant Store Manager

4 weeks ago


Whitby, Canada Farm Boy Inc. Full time
Job Title: Assistant Store Manager

At Farm Boy Inc., we are seeking a highly skilled and experienced Assistant Store Manager to join our team. As an Assistant Store Manager, you will play a key role in assisting the Store Manager in the day-to-day operation and management of the assigned store.

Key Responsibilities:
  • Customer Service: Provide exceptional customer service while supporting Farm Boy's vision of the best fresh shopping experience.
  • Team Leadership: Work with the Store Manager, Department Managers, and Retail Specialists to execute strategies aimed at successfully accomplishing stated goals.
  • Communication: Lead the team through consistent and effective communication, including one-on-one coaching, huddles, metrics, product knowledge, and corporate policies and procedures.
  • Team Development: Develop, interview, train, review, coach, motivate, and recognize team members while maintaining a high level of confidentiality and trust.
  • Policy Promotion: Promote company policy to ensure compliance.
  • Health and Safety: Assist in implementing the health and safety program and act on recommendations made by the Joint Health and Safety Committee.
  • Community Involvement: Participate in community events and ensure Farm Boy's continued community presence.
  • Store Operations: Support the Store Manager in retail operations and deliverables, including inventory, ordering, item maintenance, quality and rotation, shrink, merchandising, invoicing, scheduling, payroll.
Qualifications:
  • Education: Typically requires completion of a post-secondary program with an emphasis in business, plus 5 to 7 years of progressively responsible managerial experience in retail, preferably in the perishable food industry, or an equivalent combination of education and experience.
  • Certifications: Successful completion of a Public Health Food Handler certification, Smart Serve plus Level A First Aid and Basic CPR certification, or the commitment to complete within 6 months.
  • Skills: Good knowledge of retail industry, food products, and superior standards of quality. Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance. Excellent organizational, interpersonal, and analytical skills. Excellent team building and team participation skills. Ability to learn manual and automated systems/tools. Experience in working with various computer software programs, e.g., Microsoft Office.
  • Work Environment: Providing service to several people or departments, working under many simultaneous deadlines. Required to stand and walk for long periods of time during shift. Required to lift, carry, or handle heavy objects. Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).

This position will require a criminal background check to be completed.

Accommodation is available upon request for applicants and employees with disabilities.



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