Customer Service Account Management Representative

4 weeks ago


Calgary, Alberta, Canada PBS Systems Inc. Full time
Job Title: Customer Service Account Management Representative

At PBS Systems Inc., we are seeking a highly skilled and detail-oriented Customer Service Account Management Representative to join our team. As a key member of our Dealer Development department, you will play a crucial role in providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Maintain customer concern spreadsheets for individual accounts to facilitate follow-up between customers and the Relationship Management teams.
  • Assist the Consulting team with software setups, training, and preparation as required.
  • Assist with various investigation/discovery project work as needed.
  • Provide administrative support to the Account Services, Relationship Management, and Consulting teams.

Requirements:

  • Previous experience with administrative tasks in an office setting preferred.
  • Dealership experience is an asset.
  • MS Word experience is an asset.
  • PBS / DMS Software experience is an asset.

What We Offer:

  • An education department dedicated to helping you with professional and personal development.
  • Access to an onsite gym at some locations and/or corporate membership to Goodlife.


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