Customer Service Account Management Representative
4 weeks ago
At PBS Systems Inc., we are seeking a highly skilled and detail-oriented Customer Service Account Management Representative to join our team. As a key member of our Dealer Development department, you will play a crucial role in providing exceptional customer service and support to our clients.
Key Responsibilities:
- Maintain customer concern spreadsheets for individual accounts to facilitate follow-up between customers and the Relationship Management teams.
- Assist the Consulting team with software setups, training, and preparation as required.
- Assist with various investigation/discovery project work as needed.
- Provide administrative support to the Account Services, Relationship Management, and Consulting teams.
Requirements:
- Previous experience with administrative tasks in an office setting preferred.
- Dealership experience is an asset.
- MS Word experience is an asset.
- PBS / DMS Software experience is an asset.
What We Offer:
- An education department dedicated to helping you with professional and personal development.
- Access to an onsite gym at some locations and/or corporate membership to Goodlife.
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