Account Services Representative

2 weeks ago

Calgary, Alberta, Canada Equest Full time
Job Title: Account Services Representative

At PBS Systems, we're seeking a highly organized and detail-oriented Account Services Representative to join our Dealer Development team. As a key member of our team, you will provide completion assistance and follow-up verification for our Account Services, Relationship Management, and Consulting teams.

Key Responsibilities:

  • Review and follow up on customer requests to ensure successful completion
  • Maintain customer concern spreadsheets for individual accounts to facilitate follow-up between customers and the Relationship Management teams
  • Assist the Consulting team with software setups, training, and preparation as required
  • Assist with process improvement: Identify, document, and streamline existing internal procedures
  • Assist with various investigation/discovery project work as needed

Qualifications:

  • High School Diploma required
  • Excellent MS Excel skills required
  • MS Word experience is an asset
  • PBS/DMS Software experience an asset
  • Previous experience with administrative tasks in an office setting preferred
  • Dealership experience an asset
  • Good verbal and written communication skills
  • Willingness and ability to keep up to date with evolving technology

What We Offer:

  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development
  • The opportunity to travel
  • Access to an onsite gym at some locations and/or corporate membership to Goodlife
  • Free parking
  • Staff events
  • Great referral bonus
  • Staff discounts with GM, Dell, and more

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