Human Resources Business Partner

2 weeks ago

West Kelowna, British Columbia, Canada Mark Anthony Wine & Spirits Full time

Firmly rooted in the Okanagan region, Mark Anthony Wine & Spirits has redefined what's possible for Canadian wine. As a People Operations Partner, you will be part of a team that is deeply committed to the region and passionate about producing wines that can stand alongside the best in the world.

The role involves being a strategic human resources business partner to employees and leaders in Marketing and Guest Experience. Key responsibilities include full-cycle recruitment, employee relations, onboarding, training and development, succession planning, seasonal employee strategies, and performance management.

As a friendly, authentic, and customer-service based individual, you will work closely with the People Operations team to support our collection of Okanagan wineries. You will bring a professional attitude and confidence to figure out complex people issues.

This role requires relocation support to West Kelowna at our Mission Hill winery office. We offer flexible arrangements and appreciate the opportunity to work remotely.

Key Responsibilities:
  • Total Talent Management
    • Provide coaching and guidance to employees and business leaders related to performance management, compensation, organizational change, organization and job design, and other people-related topics
    • Drive annual headcount planning with your leadership group
    • Be part of exceptional employee experiences, leading to long and rewarding careers of top global talent
    • Be the first point of contact in People Operations for any employee relations issue within your client groups, responsible for case management of investigations, escalating to Director, People Operations as required
    • The design and management of our annual Seasonal People Strategy, supported by a People Operations Coordinator
    • Facilitate the Mentorship program for HIPO talent including gaining alignment from the leadership team on potential mentorships, and carrying out training
    • Lead the semi-annual succession planning ('Talent Management Review') process for your client group, and ensure completion of the key takeaways
    • Manage people movement activity within your business units – promotions, job changes, and terminations
  • High Performance Team
    • Monthly reporting of People Metrics including headcount and turnover statistics, Reflektive Check-in completion rates, and recruitment/vacancy updates. Leverage this data to make strategic recommendations to the Director, People Operations and Leadership Team
    • Drive the Monthly Reflektive Check-in process by monitoring monthly completion rates, periodically reviewing score calibration and comment quality, and completing training with managers as required
    • Ensure clear RASCI documentation in place as organizational structures are updated/changed
    • Work closely with functional leads to build a Business Case for any headcount allocation or organizational design changes
  • Connected Culture
    • Participate in the Annual Engagement Survey Roll-Out and Action Planning Process with your client group
    • Assist with the planning of internal events including Town Halls, Holiday Party, and other events
    • Proactively cultivate and maintain positive employee relations, a motivated workforce, and an innovative and entrepreneurial culture through team-building events, etc.
    Requirements:
    • Minimum 5+ years of progressive Human Resources experience
    • Completed Bachelor's Degree in Business, Commerce, Human Resources or related from a recognized institution
    • Experience advising and leading through complex people issues, including investigations
    • Must hold a valid driver's license as local travel is required

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