Senior Business Process Automation Specialist

1 month ago


Oakville, Ontario, Canada FCT Full time
Company Overview

FCT is a leading provider of title insurance, default solutions, and other real estate-related products and services to professionals across Canada. We're committed to the success of each employee and offer a dynamic work environment that fosters innovation, collaboration, and growth.

Job Summary

We're seeking a Senior Process Automation Analyst to join our Residential Lending Services Business Process Automation team. As a key member of our team, you'll work with business stakeholders to develop and deliver innovative automation solutions, driving process improvement and efficiency across our organization.

Key Responsibilities
  • Collaborate with business stakeholders to design and implement process improvement solutions, leveraging automation software such as IBM BPM/ODM, OCR, and RPA.
  • Facilitate workshops and interviews to understand process scope and needs, applying analytical skills to develop solution proposals.
  • Document target processes and develop action plans to drive transition to future processes.
  • Communicate and collaborate with external and internal customers to analyze information needs and functional requirements.
  • Contribute to the definition and development of business process improvement project methodology.
Requirements
  • Must have experience in BPM or automation analysis.
  • Must have experience creating swim lane diagrams using BPMN.
  • Strong communication and presentation skills, with ability to adapt vocabulary and style for different audiences.
  • Proven ability to work under pressure and build positive professional relationships.
  • Self-motivated decision-maker with strong problem-solving skills.
  • Ability to engage in multiple initiatives simultaneously.
  • Minimum 3+ years of relevant experience.
  • Bachelor's degree.
What We Offer
  • Comprehensive benefits package, including virtual healthcare and employee assistance program.
  • Group retirement savings plan with company match.
  • Paid holidays and generous paid time off.
  • Hybrid work arrangements.
  • Paid volunteer opportunities and charitable donation matching.
  • Employee recognition programs and performance-based incentives.
  • Opportunity to participate in our stock purchase plan.

We're committed to fostering a diverse and inclusive environment, and we're excited to welcome talented individuals to our team. If you're passionate about process improvement and automation, we encourage you to apply.



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