Fitness Success Manager
2 months ago
Gold's Gym British Columbia is a leading fitness organization dedicated to helping individuals achieve their health and wellness goals. With a rich history dating back to 1965, we have established ourselves as a trusted authority in the fitness industry.
Job SummaryWe are seeking a highly motivated and experienced Fitness Success Manager to join our team. As a key member of our sales and customer service team, you will be responsible for driving sales growth, providing exceptional customer service, and promoting our fitness programs and services.
Key Responsibilities- Sales and Revenue Growth: Support the Fitness Manager in achieving sales targets and driving revenue growth through effective sales strategies and techniques.
- Customer Service: Provide exceptional customer service to members, responding to their needs and concerns in a timely and professional manner.
- Program Development: Assist in the development and implementation of fitness programs and services, including personal training, group classes, and wellness initiatives.
- Team Management: Assist the Fitness Manager in managing the sales and customer service team, providing guidance and support as needed.
- Marketing and Promotion: Assist in the creation and implementation of marketing and promotional campaigns to drive sales and promote our fitness programs and services.
- Administrative Tasks: Perform administrative tasks as directed by the Fitness Manager, including data entry, reporting, and other duties as required.
- Experience: 3-5 years of experience in personal training sales and customer service in a high-paced fitness environment.
- Skills: Strong communication and interpersonal skills, with the ability to work effectively with members, staff, and management.
- Education: Proof of personal training certification (ACE, NASM, ACSM, NSCA, etc.) or BCAK registered Kinesiologist and currently registered with a recognized organization (BCPRA, BCAK, CSEP or CFES).
- Liability Insurance: Minimum of $2,000,000 in liability insurance.
- Leadership Skills: Strong leadership skills, with the ability to motivate and influence others.
- Customer Service: Committed to delivering exceptional customer service and promoting client loyalty.
- Competitive Compensation: Competitive salary and benefits package.
- Complimentary Club Membership: Complimentary club membership for you and your family.
- Discounts: Discounts on Gold's Gym products and services.
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