Administrative Sales Assistant

2 months ago

Etobicoke, Ontario, Canada Humberview Trucks Full time

Job Summary:

The Sales and Administrative Assistant will provide administrative support to the sales team and assist with various tasks related to vehicle sales, customer service, and dealership operations.

Key Responsibilities:

  • Provide exceptional customer service by answering inquiries, directing calls, and assisting customers with their needs.
  • Prepare sales documents, arrange paperwork for vehicle deliveries, and assist with customer inquiries.
  • Inspect newly arrived vehicles, verifying accuracy of make, model, VIN, and condition.
  • Draft emails, letters, and other forms of communication as needed for customers, suppliers, and internal staff.
  • Input and update vehicle details, customer information, and sales data into CDK Drive.
  • Assist in keeping track of vehicle inventory, ensuring accuracy in records and availability for potential buyers.
  • Collaborate with the services department to address any pre-sale maintenance needs for newly arrived vehicles.
  • Manage the process of photographing vehicles for AutoTraders.com listings.
  • Coordinate appointments for vehicle deliveries, test drivers, and sales meetings.
  • Perform general office tasks, such as filing, faxing, and photocopying, and assist in basic troubleshooting of office equipment.
  • Contact and follow up with Accounts Receivables customers to maintain aging.
  • Process, record, and track invoices for payment using CDK Drive and assist in basic financial tasks such as processing credit card payments and cheques on CDK Drive.
  • Vehicle management; tag and organize keys, assign stock numbers, and input technical and accounting data in CDK Drive.
  • Maintain communication with suppliers and service providers, managing orders for office supplies and other dealership needs.
  • Oversee the organization of vehicles in the dealership's lot, maximizing space and accessibility.
  • Participate in sales and marketing strategies, promotions, and events to drive future growth.
  • Other duties as assigned by management.

Requirements:

  • Valid OMVIC Certification.
  • 2+ Years of administrative experience required.
  • 2+ Years of light duty/medium duty truck sales experience required.
  • 2+ years of general and accounting CDK experience required.
  • Post-secondary or college diploma in Business.
  • Certificate knowledge in light duty/medium duty trucks.
  • Experience with Microsoft Excel required.
  • Experience working in a dealership environment.
  • Must have excellent communication skills (good verbal skills and a clear speaking voice).
  • Able to work well in a fast-paced environment.
  • Works well with a team as well as individually.
  • Excellent attention to detail and a strong work ethic.
  • Comfortable using technology.
  • Valid G Driver's Licenses and clean driving record.

About Us:

The Humberview Group is a leading dealership group in the automotive industry. We are committed to providing exceptional customer service and creating a positive work environment for our employees. We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process.

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