Customer Service Representative
4 weeks ago
We are seeking a highly organized and efficient Receptionist to join our team at YK Freightways Inc. The ideal candidate will have excellent communication skills and be able to multitask effectively.
Key Responsibilities- Greeting and Directing: Greet visitors and direct them to the appropriate contacts or service areas.
- Information Processing: Obtain and process information required to provide customer service.
- Scheduling and Confirmations: Schedule and confirm appointments with clients and customers.
- Financial Transactions: Receive and issue payments, as well as perform other financial transactions.
- Clerical Duties: Perform various clerical duties, including filing, sorting, and distributing mail.
- Communication: Answer telephone calls and relay messages, as well as provide directory assistance.
- Customer Service: Provide exceptional customer service to clients and customers.
- Interpersonal Skills: Possess efficient interpersonal skills and be able to work effectively with others.
- Flexibility: Be flexible and able to adapt to changing situations.
- Organization: Be highly organized and able to prioritize tasks effectively.
- Reliability: Be reliable and able to maintain confidentiality when necessary.
- Teamwork: Be a team player and able to work collaboratively with others.
- Multitasking: Be able to multitask effectively and manage multiple tasks simultaneously.
- Time Management: Possess strong time management skills and be able to meet deadlines.
- Maturity: Possess maturity and be able to handle sensitive information with discretion.
- Dental Plan: We offer a comprehensive dental plan to ensure your oral health is well taken care of.
- Health Care Plan: Our health care plan provides you with access to a wide range of medical services and benefits.
- Work Term: This is a permanent position with YK Freightways Inc.
- Work Language: The primary language of work is English.
- Hours: The typical work hours are 35 to 40 hours per week.
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