Customer Service Representative
2 weeks ago
Job Summary
We are seeking a highly skilled Customer Service Representative to join our team at SLAVELAKE BOTTLE DEPOT LTD. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving any issues in a timely and professional manner.
Key Responsibilities
- Respond to customer inquiries via phone, email, or in-person
- Address customer complaints and concerns in a professional and courteous manner
- Provide information on our products and services, including pricing and availability
- Maintain accurate records and statistics of customer interactions
- Collaborate with other teams to resolve customer issues and improve overall customer experience
Requirements
- Secondary (high) school graduation certificate
- 7 months to less than 1 year of experience in a customer-facing role
- Ability to work in a fast-paced environment and adapt to changing priorities
- Excellent communication and problem-solving skills
- Proficiency in English language
Working Conditions
- Work setting: Rural area
- Hours of work: 30 hours per week
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