Cannabis Sales and Customer Experience Lead

1 day ago


Calgary, Alberta, Canada Four20 Premium Market Full time $17
About Us

At Four20 Premium Market, we're passionate about cannabis and committed to delivering exceptional customer experiences. We're looking for a highly motivated individual to join our team as a Cannabis Sales and Customer Experience Lead.

Job Summary

This is an exciting opportunity to work in a dynamic retail environment where you'll be responsible for providing outstanding customer service, managing sales, and maintaining a safe and inclusive store environment.

Salary and Benefits

We offer a competitive salary of $17.00 per hour, plus bonus pay opportunities. Our benefits package includes extended health care and store discounts.

Responsibilities

As a Cannabis Sales and Customer Experience Lead, you will:

  • Provide exceptional customer service by building rapport with customers, understanding their needs, and making personalized recommendations.
  • Manage sales transactions, including processing payments, handling returns, and resolving customer complaints.
  • Maintain a clean and organized store environment, adhering to all regulatory guidelines and company policies.
  • Participate in ongoing education and training programs to stay up-to-date on cannabis products, strains, and categories.
  • Work collaboratively with the team to achieve sales targets and provide excellent customer experiences.
Requirements

To succeed in this role, you will need:

  • A high school diploma or equivalent.
  • At least 2 years of customer service experience, preferably in a retail environment.
  • Familiarity with point-of-sale systems and ability to manage multiple tasks efficiently.
  • A reliable and flexible schedule, including evenings, weekends, and holidays.
What We Offer

In addition to a competitive salary and benefits package, we offer:

  • Ongoing education and training opportunities to help you grow in your career.
  • A fun and dynamic work environment with a passionate team.
  • The chance to make a real difference in the lives of our customers.


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