Senior Business Transformation Manager

3 weeks ago

London, Ontario, Canada Royal Bank of Canada Full time
Job Summary

We are seeking a highly skilled Senior Change Manager/Change Lead to join our Business Change & Transformation team. As a key member of our team, you will be responsible for leading and managing change initiatives across the business, ensuring successful delivery of business initiatives and realization of benefits.

Key Responsibilities
  • Lead material projects/workstreams and/or a portfolio of initiatives, including leadership of or supporting leadership of a tower workstream.
  • Oversee overall project/workstream planning, issue/risk management, budget tracking, timelines, and other project activity following required governance standards.
  • Responsible for change management activity for projects, including communication planning, stakeholder impact assessments, training, and end-user documentation.
  • Manage business deliverables, including business requirements, testing approach, use/test cases, and business readiness planning.
  • Build relationships with senior stakeholders to drive consensus on the articulation, direction, and delivery of assigned initiatives.
  • Communicate with Business Line, Functional, and Operational Units on all aspects of the project lifecycle from analysis through design through testing to change readiness and implementation.
  • Engage with all applicable Technology teams and 3rd party suppliers throughout the project lifecycle, including collaboration at key stages, e.g., UAT issue management and issue resolution.
  • Lead business analysis, risk, and issue management, and activity tracking, with a very good understanding of Waterfall and Agile project management and delivery methodologies.
Requirements
  • Proven experience of working within Wealth Management or Private Banking businesses.
  • Strong understanding of the needs of high net worth clients, products, and services.
  • Relevant degree, formal business qualification, or appropriate experience working in Programme, Project, or Change Management functions within global organizations.
  • Strong commercial acumen, knowledge, and understanding of Financial Services.
  • Proven experience of delivering data, process, and technology change within financial service organizations.
What We Offer

We offer a comprehensive Total Rewards Program, including bonuses, flexible benefits, and competitive compensation. Our leaders support your development through coaching and managing opportunities. You will have the ability to make a difference and lasting impact, work in a dynamic, collaborative, progressive, and high-performing team, and enjoy flexible working options fully supported.

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