Optical Sales Professional

4 weeks ago


Guelph, Ontario, Canada EssilorLuxottica Full time

Job Summary

The Sales Associate plays a critical role in delivering exceptional customer experiences and driving sales growth in our optical retail stores. As a key member of our team, you will be responsible for providing expert advice on eyewear and optical products, ensuring every customer leaves our store satisfied and engaged.

Key Responsibilities

  • Develop and maintain strong relationships with customers to understand their needs and preferences.
  • Utilize optical prescriptions to recommend specific lenses and lens coatings, ensuring customers receive the best possible solution.
  • Assist customers in selecting frames and coordinate frames with optical measurements to provide a seamless shopping experience.
  • Conduct measurements using appropriate optical tools and consult with Opticians as needed.
  • Contribute to a positive store environment by fostering strong relationships with peers, management, doctors, and support staff.
  • Maintain a clean and organized store appearance, ensuring displays and inventory are attractive and well-presented.

Requirements

  • High School Diploma or equivalent.
  • 1+ year experience in retail or customer service.
  • Familiarity with point of sale systems, computers, and calculators, with basic phone and math skills.
  • Ability to sell through the use of sales skills and accountability for sales results, with a desire to meet goals.
  • Strong communication skills (both oral and written).
  • Self-motivation with a demonstrated ability to multi-task and respond flexibly in a quickly changing environment.

LensCrafters is a part of Luxottica, a leader in the design, manufacture, and distribution of fashion, luxury, and sports eyewear.



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