Dining Establishment Operations Manager

3 days ago


Mississauga, Ontario, Canada SSP Full time
SSP Canada is a leading provider of food and beverage services at Toronto Pearson International Airport, operating several restaurants under various brands.

The estimated annual salary for this role is $47,500 - $52,500.

Job Overview

The Assistant Restaurant Manager plays a crucial role in partnering with the Restaurant General Manager to lead the restaurant team. This position requires expertise in delegating tasks, delivering exceptional customer service, leading by example, and developing team members.

Salary and Benefits
  • Competitive annual salary: $46,000 - $51,000
  • Quarterly bonus potential
  • End of fiscal year super bonus potential
  • RRSP matching
  • Free employee parking
Responsibilities
  1. Recruit, train, develop, and communicate with a team of Food Travel Experts.
  2. Maintain guest service standards and brand specifications.
  3. Develop, plan, and assign daily goals, tasks, and team member assignments.
  4. Manage, supervise, and evaluate team member performance.
  5. Assist in monitoring sales performance through analysis of sales reports and comparison shopping.
  6. Maintain adherence to company policies and procedures, as well as provincial health/sanitation standards.
  7. Manage office tasks, including management of funds, receiving, inventory, purchasing, team member scheduling, and payroll.
Requirements
  • Minimum two years of experience in the food and beverage industry, in a management capacity.
  • Food and beverage experience in a casual dining setting required.
  • Proven ability to effectively manage conflict and ensure successful outcomes; work under pressure and deal with high stress situations while exercising sound judgment and decision making.
  • Excellent written and verbal communication skills.
  • Effective organizational maturity to prioritize daily, weekly, monthly, and yearly activities.


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