Residence Dining Operations Manager
3 weeks ago
The Residence Dining Manager is responsible for overseeing the operations of their assigned units. This includes scheduling and training of employees, handling guest concerns, supporting administrative duties such as ordering, and ensuring the success of the assigned unit.
Key Responsibilities
• Work closely with the Chef to plan and develop menus and recipes
• Monitor employee performance to ensure all required health and safety regulations and procedures are being followed
• Provide on-the-job training to employees to assist in the application of knowledge to the job site
• Ensure employees are using the techniques conveyed during training and are properly using all the tools, supplies, and equipment provided
• Control costs of the location by taking measures such as conducting physical inventories, maintaining the level of stock at the unit, and controlling portioning of food item standards
• Achieve the highest standards of cleanliness, hygiene, and sanitation during the food preparation process in all work areas
• Schedule and coordinate employees shifts and work assignments, taking into consideration business needs and the skills and abilities of individual employees
• Track attendance and report to the management team any late or absent employees
Requirements
• 2-3 years of experience in the food service industry as a supervisor
• ServeSafe and/or FoodSafe certified
• Superior communication skills in both verbal and written English and/or French
• Able to effectively handle the concerns of employees, customers, and clients with tact while adhering to confidentiality policies
• Able to effectively use a computer and all related software, including POS equipment
What We Offer
• Be part of an industry that's more important than ever
• Career advancement opportunities
• A dynamic and inclusive work environment
• A competitive compensation package
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans' status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the application process are available upon request.
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