Customer Success Advisor

4 weeks ago


Toronto, Ontario, Canada Uptime Full time
Customer Success Advisor

At Uptime, we're seeking a skilled Customer Success Advisor to join our team. As a key member of our client-facing team, you'll be responsible for building and nurturing relationships with our clients, ensuring they derive maximum value from our services.

Key Responsibilities:

  • Develop and execute customized client success plans to drive growth and adoption.
  • Collaborate with cross-functional teams to identify and capitalize on upsell and cross-sell opportunities.
  • Conduct regular business reviews with clients to assess performance and identify areas for improvement.
  • Act as a champion for our clients, relaying feedback to internal teams and driving product enhancements.

Requirements:

  • Proven track record of success in client-facing roles, with a focus on relationship development and growth.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Strong analytical and problem-solving skills, with the ability to identify and capitalize on opportunities for growth and improvement.

Benefits:

  • Competitive salary and bonus structure.
  • Opportunities for professional development and growth.
  • A supportive team environment with a focus on collaboration and innovation.

As a Customer Success Advisor at Uptime, you'll have the opportunity to make a meaningful impact on our clients' success and growth. If you're a motivated and results-driven individual with a passion for building relationships and driving growth, we encourage you to apply.



  • Toronto, Ontario, Canada Uptime Full time

    As a key member of the Uptime team, the Customer Success Advisor will play a pivotal role in fostering and enhancing relationships within our client portfolio. This will set the stage for growth and encourage the adoption of both existing and future customer solutions. As the primary contact for our clients, the CSA will work hand-in-hand with them to ensure...

  • Program Advisor

    2 months ago


    Toronto, Ontario, Canada CB Canada Full time

    Program Advisor OpportunityAt Yorkville Education Company, we are seeking a highly motivated and empathetic Program Advisor to join our team of dedicated professionals. As a Program Advisor, you will play a critical role in supporting students to achieve their academic goals and succeed in their programs.Key Responsibilities:Ensure student commitment and...


  • Toronto, Ontario, Canada Five9 Full time

    Customer Success Role OverviewAs an Enterprise Customer Success Manager at Five9, you will be responsible for developing and maintaining strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of clients. Your goal will be to ensure customer satisfaction and retention by leveraging knowledge of each customer account...


  • Toronto, Ontario, Canada Five9 Full time

    Key Responsibilities:As an Enterprise Customer Success Manager at Five9, you will develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of clients. Collaborate with customers to define and track key performance metrics and ensure they are meeting their overall business objectives. Leverage...


  • Toronto, Ontario, Canada Uptime Full time

    Customer Success AdvisorUptime is seeking a highly skilled Customer Success Advisor to join our team. As a key member of our customer-facing team, you will be responsible for building and nurturing relationships with our clients, ensuring they derive maximum value from our services.Key Responsibilities:Build and maintain strong relationships with clients,...


  • Toronto, Ontario, Canada Messagepoint Full time

    Customer Success ManagerAbout Us:Messagepoint is a software company that enables large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications.Our platform gives non-technical business users intelligent control over the content in customer communications to achieve...


  • Toronto, Ontario, Canada Messagepoint Full time

    About UsMessagepoint is a leading provider of Customer Communications Management (CCM) solutions, empowering large enterprises to deliver exceptional customer experiences and drive business growth.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Customer Success team as a Customer Success Manager. As a key member of...


  • Toronto, Ontario, Canada PAIDIEM Full time

    {"title": "Customer Success Manager", "description": "Job SummaryWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Paidiem. As a key member of our customer-facing team, you will be responsible for ensuring customer satisfaction and success with our platform while driving value and contributing to revenue...


  • Toronto, Ontario, Canada Amplitude Full time

    At Amplitude, we're looking for a Senior Customer Success Architect to join our team. As a trusted technical advisor, you'll provide strategic consultation on taxonomy design, instrumentation, and data governance, utilizing your mastery of Amplitude products. Your expertise in the Digital Optimization System will guide our customers as they integrate...


  • Toronto, Ontario, Canada Messagepoint Full time

    About Messagepoint:Messagepoint is a leading software company that enables large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications.Our award-winning platform gives non-technical business users intelligent control over the content in customer communications to achieve...


  • Toronto, Ontario, Canada com, Inc. Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Amazon Canada. As a key member of our Strategic Account Services (SAS) Core organization, you will play a critical role in driving business growth for our largest Sellers on the Amazon Canada Store.Key ResponsibilitiesDevelop and execute strategic joint business plans...


  • Toronto, Ontario, Canada Five9 Full time

    Job OverviewFive9 is a leading provider of cloud-based contact center software. We are seeking an experienced Cross-functional Collaboration: specialist to join our team as an Enterprise Customer Success Manager.Key ResponsibilitiesDevelop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of...


  • Toronto, Ontario, Canada Messagepoint Full time

    CUSTOMER SUCCESS MANAGER ROLEAt Messagepoint, we're seeking a talented Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring the success of our customers on the Messagepoint platform. You will work directly with our customers to understand their business and technical requirements, and work closely...


  • Toronto, Ontario, Canada Messagepoint Full time

    Customer Success ManagerAbout Us:Messagepoint is a privately-owned software company that enables large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications.Our award-winning platform gives non-technical business users intelligent control over the content in customer...

  • Program Advisor

    1 month ago


    Toronto, Ontario, Canada CB Canada Full time

    Program Advisor OpportunityAre you passionate about delivering exceptional customer service and seeing students succeed? We are seeking a Program Advisor to join our team of Advisors and play a critical role in supporting students.Key Responsibilities:Ensure student commitment and engagement by following up with term registrations and resolving registration...


  • Toronto, Ontario, Canada Five9 Full time

    Customer Success Role OverviewAs a key member of the Five9 team, the Enterprise Customer Success Manager will be responsible for developing and maintaining strong, long-lasting customer relationships. This role requires a customer-centric focus, strategic thinking, and cross-functional collaboration to ensure customer satisfaction and retention.Key...


  • Toronto, Ontario, Canada Five9 Full time

    Customer Success Role OverviewAs a key member of the Five9 team, the Enterprise Customer Success Manager will be responsible for developing and maintaining strong, long-lasting customer relationships. This involves becoming a trusted advisor to a dedicated portfolio of clients, collaborating with them to define and track key performance metrics, and ensuring...


  • Toronto, Ontario, Canada SAP Full time

    Transform Customer Experience with SAP ConcurSAP Concur is seeking a talented Customer Success Manager to join our team. As a trusted advisor, you will work closely with customers to maximize their value from our solutions, identifying new opportunities for growth and ensuring successful adoption.Key Responsibilities:Build deep relationships with customers...


  • Toronto, Ontario, Canada Citylitics Full time

    Role OverviewWe are seeking a highly skilled Customer Success Strategist to join our rapidly growing team at Citylitics. As a key member of our customer success team, you will be responsible for driving customer satisfaction and retention metrics while building strong relationships with our clients.ResponsibilitiesStrategic ownership of a customer portfolio,...


  • Toronto, Ontario, Canada Uptime Full time

    Customer Success Manager Job DescriptionAt Uptime.com, we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for driving customer growth, improving retention, and identifying opportunities to expand our services within existing accounts.This is a leadership-oriented...