Procurement Solutions Business Analyst

3 weeks ago

Oakville, Ontario, Canada Softchoice Full time

Job Summary:

We are seeking a highly skilled Procurement Solutions Business Analyst to join our team at Softchoice. As a key member of our procurement team, you will be responsible for working with our customers and internal teams to determine the requirements for and then facilitate the development and testing of integrations between customers procurement systems and Softchoice ordering system.

Key Responsibilities:

  • Advise, strategize and educate Sales team and external customers about typical business-to-business procure-to-pay integrations and their advantages.
  • Requirements gathering and analysis with Softchoice's customers and internal teams; management of integration-related configuration and process documentation for all parties.
  • Responsible to manage and deliver on all customer requested eprocurement projects; includes planning and prioritizing, risk identification, execution and deployment
  • Assist in negotiation for practical solutions as required.
  • Liaise with IT teams as required to implement system or mapping fixes or enhancements.
  • Collaborate with IT teams to integrate procurement systems with other enterprise systems (e.g., ERP, CRM) for seamless data flow and process automation
  • Keep projects on track, with both external and internal parties, with basic project management tactics; communicate status as required to internal and external stakeholders.
  • Contribute to test plan development and execution for each integration.
  • Work with sales teams and customers on change management as the solution is deployed.
  • Manage Softchoice's user access and configurations in the procurement networks used by our customers.
  • Ongoing maintenance of existing integrations.
  • Support to Sales, AR, and customers as required.
  • Assist in issue resolution as required.
  • Communicate with procurement networks as required to troubleshoot and resolve issues.
  • Maintain records of customer integrations.
  • Maintain integration presentations for Sales to use with customers.

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