Sydney Contact Center Representative
1 day ago
About the Role:
We are seeking highly motivated and reliable individuals to join our team as Contact Center Representatives in Sydney, NS. As a Contact Center Representative, you will play a critical role in delivering exceptional customer experiences through inbound and outbound calls.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner
- Provide accurate information and respond to customer needs with empathy and understanding
- Upsell customers on new products and services to meet their needs
- Work collaboratively with the team to achieve sales targets and exceed customer expectations
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
Benefits:
- Competitive salary range $45,000 - $65,000 per year
- Opportunities for advancement and career growth within the company
- A fun and engaging work environment with a dynamic team
- Casual dress code and flexible work arrangements
- Cash and prize contests to recognize outstanding performance
What We Offer:
MCI is a leading provider of business process outsourcing solutions, and we offer our employees a comprehensive benefits package, including medical, dental, and vision coverage options, paid time off, and advancement opportunities.
Why Join Us:
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. We offer a competitive salary and benefits package, as well as opportunities for career growth and development within our company.
-
Sydney Contact Center Representative
4 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Sydney Contact Center RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Contact Center Representative to join our team in Sydney. As a Contact Center Representative, you will be responsible for providing exceptional customer service and sales support to our clients across various industries.Key...
-
Sydney Call Center Representative
3 days ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob DescriptionWe are seeking highly motivated and dedicated individuals to join our team as Call Center Representatives in Sydney, NS. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls.About the RoleThis is an on-site, entry-level position that...
-
Customer Service Representative
1 day ago
Sydney, Nova Scotia, Canada Mass Markets Full timeAbout Mass MarketsMass Markets is a leading provider of business process outsourcing services, helping clients take on their customer experience and digital transformation challenges. Our team is dedicated to delivering exceptional experiences and driving optimal performance.Job Title: Customer Service RepresentativeWe are seeking highly motivated and...
-
Sydney Technical Support Representative
4 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Sydney Technical Support RepresentativeAre you looking for a challenging and rewarding career in technical support? Do you have excellent communication skills and a passion for helping others? We are seeking a highly motivated and organized Technical Support Representative to join our team in Sydney.Job Summary:The Technical Support Representative...
-
Sydney Customer Service Representative
4 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Sydney. As a key member of our contact center, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesHandle inbound and outbound customer contacts in a professional...
-
Sydney Energy Customer Care Representative
4 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Sydney Energy Customer Care RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Sydney Energy Customer Care Representative to join our team at Mass Markets. As a Sydney Energy Customer Care Representative, you will be responsible for handling inbound and outbound sales calls to business prospects in order to provide...
-
Contact Center Representative
3 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Entry-Level Contact Center AgentJob Summary:We are seeking a highly motivated and customer-focused Entry-Level Contact Center Agent to join our team at Mass Markets. As a Contact Center Agent, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats.Key...
-
Sydney Telesales Representative
3 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Sydney Telesales RepresentativeJob Summary: We are seeking a highly motivated and results-driven Telesales Representative to join our team at Mass Markets. As a Telesales Representative, you will be responsible for making outbound calls to new prospects and current customers to sell new products, upsell existing ones, and provide customer...
-
Customer Service Representative
1 day ago
Sydney, Nova Scotia, Canada MCI, LC Full timeWe are seeking a skilled Customer Service Representative to join our team in Sydney, supporting inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions.Job DescriptionThis is an exciting opportunity to start your career with MCI, LC. As a Customer Service Representative, you will...
-
Sydney Financial Services Representative
4 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Sydney Financial Services RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Sydney Financial Services Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and promoting our...
-
Experienced Contact Center Supervisor
4 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Experienced Contact Center SupervisorMass Markets is seeking an experienced contact center supervisor to lead our team of customer service representatives. As a supervisor, you will be responsible for ensuring the highest level of customer satisfaction while meeting or exceeding sales and productivity targets.Key Responsibilities:Lead a team of...
-
Sydney Customer Service Representative
4 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Sydney. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and providing solutions to customer...
-
Sydney Cable Sales Representative
3 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob OverviewMCI is seeking a highly motivated and customer-focused Cable Sales Representative to join our team in Sydney. As a Cable Sales Representative, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesHandle inbound and outbound customer contacts in a courteous and professional...
-
Sydney Cable Sales Representative
4 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob OverviewMass Markets is seeking a highly motivated and results-driven Cable Sales Representative to join our team in Sydney. As a Cable Sales Representative, you will be responsible for selling cable services to customers and providing exceptional customer service.Key ResponsibilitiesHandle inbound and outbound customer contacts in a courteous and...
-
Sydney Customer Service Representative
4 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob OverviewMass Markets is seeking a highly motivated and customer-focused Customer Service Representative to join our team in Sydney. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through phone, email, and chat support.Key ResponsibilitiesHandle customer inquiries and resolve issues in...
-
Sydney Financial Services Representative
4 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Customer Service Representative for Financial ServicesJob Summary:Mass Markets is seeking a highly motivated and customer-focused Customer Service Representative for Financial Services to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving...
-
Sydney Financial Services Representative
1 day ago
Sydney, Nova Scotia, Canada Mass Markets Full timeAbout Mass MarketsWe help customers deliver exceptional customer experiences and drive optimal performance. Our team of experts provides business process outsourcing, staff augmentation, contact center customer services, and IT services needs by offering general and specialized hosting, software, staff, and services.Job Title: Sydney Financial Services...
-
Sydney Telesales Representative
4 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob OverviewMass Markets is seeking a highly motivated and customer-focused Telesales Representative to join our team. As a Telesales Representative, you will be responsible for making outbound calls to new prospects and current customers to sell new products, upsell existing ones, and provide customer information on client products and services.Key...
-
Business Development Representative
1 day ago
Sydney, Nova Scotia, Canada MCI, LC Full timeAbout the RoleWe are seeking a highly motivated Business Development Representative to join our team in Sydney. As a Business Development Representative, you will be responsible for supporting customer service, technical support, and sales interactions with customers across the country.Key Responsibilities:Handle inbound and outbound contacts in a courteous,...
-
Experienced Contact Center Team Lead
4 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Experienced Contact Center SupervisorJob Summary:We are seeking an experienced contact center supervisor to join our team at Mass Markets. As a contact center supervisor, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our clients.Key Responsibilities:Lead a team...