Strategic Operations Advisor

4 weeks ago

Montreal, Quebec, Canada BDC Full time

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

  • Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
  • In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
  • A hybrid work model that truly balances work and personal life
  • Opportunities for learning, training, and development, and much more...
Job Description

The Senior Business Advisor, Operational Efficiency Services delivers standard and customized advisory services projects for a specific practice, with a focus on professional, high-quality solutions that help entrepreneurs develop their business. They manage project delivery; provide subject matter expertise and, occasionally, sales support; and help promote the practice's offering.

Challenges to be Met
  • Dellyer standard and customized advisory services projects.
  • Provide a unique offering of impactful services, including operations assessment, plant layout optimization and business process optimization, to targeted entrepreneurs. The focus will be on delivering professional, high-quality solutions that help entrepreneurs develop their business.
  • Manage project delivery by monitoring project scope, budget, schedule and objectives, and perform quality assurance on projects and deliverables.
  • Serve as a "subject matter expert" and stay current on market trends to support the development and evolution of practice solutions and tools.
  • Contribute to business development.
  • Provide sales support by performing client need diagnostics and providing input for custom proposals.
  • Work closely with Client Partners to help transfer product and technical knowledge and expertise, deliver projects, and sell new mandates.
  • Contribute to practice outreach activities by developing marketing content and helping to promote the offering.
What We Are Looking For
  • Bachelor's degree in business administration, industrial engineering, or operations management; an MBA or related professional designation is preferred.
  • Minimum of 5 years in a consulting firm, with experience in operations optimization, operational efficiency's best practices, such as Lean and Six Sigma.
  • Strong Knowledge in supply chain management, Industry 4.0, and robotics is a significant asset.
  • In-depth subject matter expertise.
  • Ability to develop pragmatic solutions that are relevant in a SME business environment and to provide strategic coaching to the business, as required.
  • Strong client and customer service orientation, with a clear focus on delivering value to the client.
  • Proven ability to manage and deliver standard and custom consulting projects.
  • Knowledge of project management methodologies and best practices in the context of delivering services to clients.
  • Demonstrated project management skills.
  • Excellent communication and presentation skills, as well as an ability to participate in outreach, promotion and business development activities.
  • Teamwork, collaboration and relationship-building skills.
  • Bilingualism in English and French (an asset in most markets and a requirement in some).
  • Travel within a limited geographic area, with occasional travel to other locations across Canada, if required.

Proudly one of Canada's Top 100 Employers and one of Canada's Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work.

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