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Customer Service Director

2 months ago


Surrey, British Columbia, Canada CAN ASIA ENTERPRISES LTD. Full time

{"h2": "Job Summary", "p": "We are seeking a highly motivated and experienced Customer Service Manager to join our team at CAN ASIA ENTERPRISES LTD. As a key member of our retail operations team, you will be responsible for managing staff, assigning duties, and ensuring exceptional customer service. If you have a passion for sales, marketing, and customer satisfaction, we encourage you to apply for this exciting opportunity.", "h2": "Key Responsibilities", "ul": [{"li": "Manage staff and assign duties to ensure efficient store operations"}, {"li": "Study market research and trends to determine consumer demand and sales volumes"}, {"li": "Determine merchandise and services to be sold, and implement price and credit policies"}, {"li": "Locate, select, and procure merchandise for resale"}, {"li": "Develop and implement marketing strategies to drive sales and customer engagement"}, {"li": "Plan budgets and monitor revenues and expenses to ensure financial stability"}, {"li": "Determine staffing requirements and recruit, hire, and supervise staff and/or volunteers"}, {"li": "Plan, organize, direct, control, and evaluate daily operations to ensure exceptional customer service"}], "h2": "Requirements", "ul": [{"li": "1-2 years of experience in retail operations, sales, or customer service"}, {"li": "Strong analytical and problem-solving skills"}, {"li": "Excellent communication and interpersonal skills"}, {"li": "Ability to work in a fast-paced environment and meet tight deadlines"}, {"li": "Adaptability, creativity, and a positive attitude"}], "h2": "What We Offer", "ul": [{"li": "Competitive salary and benefits package"}, {"li": "Opportunities for professional growth and development"}, {"li": "Collaborative and dynamic work environment"}, {"li": "Free parking available"}], "h2": "How to Apply", "p": "If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.", "h2": "Note", "p": "CAN ASIA ENTERPRISES LTD. is an equal opportunities employer and welcomes applications from diverse candidates.", "h2": "Language", "p": "English"}