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IT Systems Administrator

2 months ago

Nanaimo, British Columbia, Canada Intraworks IT Management Full time
Job Title: MSP IT Systems Administrator

Job Summary:

We are seeking a highly skilled and motivated MSP IT Systems Administrator to play a pivotal role in our mission to deliver exceptional IT support and managed services to our valued clients. As a core member of our MSP team, you will be responsible for managing clients' cloud infrastructure, email services, network security, virtualization, and web hosting services.

Key Responsibilities:

  1. Cloud Infrastructure Management: Oversee and optimize clients' cloud infrastructure, including resource management, performance monitoring, and cost-efficiency to meet their unique business needs.
  2. Email Services Administration: Administer and maintain email services for clients, ensuring secure and seamless communication for their organizations.
  3. Network Security Expertise: Lead the management and enhancement of clients' network security environments, overseeing user and group management, security policies, and system integration.
  4. Virtualization Management: Manage and monitor virtualization to ensure the availability, performance, and stability of clients' virtual machines.
  5. Web Hosting Services Administration: Administer web hosting services for clients, guaranteeing high availability, security, and a strong online presence for their businesses.
  6. Documentation and Reporting: Keep meticulous records, develop and maintain documentation, and create standard operating procedures for clients' IT systems and processes to enhance transparency and efficiency.
  7. Security Best Practices: Implement and maintain security best practices for clients, including patch management, access control, and robust disaster recovery plans to safeguard their valuable data and systems.
  8. Collaboration and Communication: Work closely with our MSP team, including technicians, engineers, project managers, and other IT professionals, to provide exemplary client service and ensure client satisfaction.

Qualifications:

  1. Bachelor's degree in computer science, information technology, or a related field (or equivalent experience).
  2. Proven experience in managing cloud infrastructure, email services, network security, virtualization, and web hosting, particularly within an MSP environment.
  3. Profound knowledge of network and system security best practices.
  4. Relevant certifications such as cloud computing, network security, or virtualization are highly advantageous.
  5. Exceptional problem-solving and communication skills, with a strong commitment to delivering unparalleled service to our diverse client base.
  6. Ability to work both independently and collaboratively as part of a team, demonstrating exceptional time management skills to efficiently manage multiple tasks and priorities.

Why Join Us:

  1. Competitive salary and benefits package.
  2. Opportunity to work with cutting-edge technologies and deliver outstanding IT services to a diverse range of clients.
  3. Collaborative, inclusive, and innovative work environment within a dynamic MSP in Nanaimo, BC, Canada.

About Us:

Intraworks IT Management is a leading provider of managed IT services, dedicated to delivering exceptional support and solutions to our clients. We are committed to excellence, innovation, and customer satisfaction.