Program Director, Data Office

3 weeks ago

Toronto, Ontario, Canada Manulife Full time

Job Description

The Opportunity

Manulife is seeking a Program Director to join our data organization and assist us in working towards being a digital leader in our industry through trusted data.

This role will be responsible for defining and implementing program management best practices in support of our strategic priorities, covering financial management and reporting, planning, and partner engagement.

Responsibilities

  • Provide program governance leadership and embed strong program management best practices across our data organization.
  • Define a program management playbook combining industry best practices and Manulife standards, maintaining consistency and agility.
  • Continuously evaluate our delivery program strength to improve our operating approach, challenging the status quo to improve.
  • Support the Head of Data Office in capacity and resource forecasting, budget management, and planning at the portfolio level.
  • Responsible for regular portfolio reporting and dashboards to internal and external partners, consolidating program status reports from program managers.
  • Create reports and dashboards to visualize and communicate data delivery performance.
  • Own selected programs within the portfolio.
  • Guide and manage other program managers and engage with value stream leads within the Data Office.

What motivates you?

  • You obsess about customers, listen, engage, and act for their benefit.
  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  • You thrive in teams and enjoy getting things done together.
  • You take ownership and build solutions, focusing on what matters.
  • You do what is right, work with integrity, and speak up.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

  • 5+ years of hands-on program management experience in a large-sized organization.
  • Experience with data technology solutions and understanding of big data technologies, particularly Cloud (Azure).
  • Excelling in program and portfolio financial management.
  • Hands-on experience with Agile processes.
  • Proven track record of building effective relationships within various levels of an organization.
  • Strong verbal and written communication skills.
  • Solid conflict management and resolution skills.
  • High analytical ability to break down complex issues.
  • Self-directed and confident to work independently.
  • A team-first approach, able to contribute to building an impactful team.
  • A fast learner, with strong resilience and resourcefulness.

What can we offer you?

  • A competitive salary and benefits package.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

Our commitment to you

  • Values-first culture: We lead with our Values every day and bring them to life together.
  • Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation: We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship: We build a business that benefits all partners and has a positive social and environmental impact.

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