Front Desk Representative

3 weeks ago


Lloydminster, Canada HP BEAUTY Full time
Job Summary

We are seeking a highly organized and customer-focused Front Desk Agent to join our team at HP Beauty. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and welcoming environment.

Responsibilities
  • Register arriving guests and assign rooms in a timely and efficient manner
  • Process guest departures, calculate charges, and receive payments with accuracy and attention to detail
  • Provide information on hotel facilities and services, as well as local attractions and points of interest
  • Exchange foreign currency and assist with other guest requests as needed
  • Perform light housekeeping and cleaning duties to maintain a clean and welcoming environment
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously
  • Collaborate with other team members to ensure seamless communication and a positive guest experience
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a customer-facing role, or equivalent experience
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and maintain a positive attitude in a dynamic environment
Work Environment

Our hotel is a dynamic and fast-paced environment, with a focus on providing exceptional service to our guests. As a Front Desk Agent, you will be working in a team environment, collaborating with other team members to ensure seamless communication and a positive guest experience.

What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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