Front Desk Representative
3 weeks ago
We are seeking a highly organized and customer-focused Front Desk Agent to join our team at HP Beauty. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and welcoming environment.
Responsibilities- Register arriving guests and assign rooms in a timely and efficient manner
- Process guest departures, calculate charges, and receive payments with accuracy and attention to detail
- Provide information on hotel facilities and services, as well as local attractions and points of interest
- Exchange foreign currency and assist with other guest requests as needed
- Perform light housekeeping and cleaning duties to maintain a clean and welcoming environment
- Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously
- Collaborate with other team members to ensure seamless communication and a positive guest experience
- Secondary (high) school graduation certificate
- 1 year to less than 2 years of experience in a customer-facing role, or equivalent experience
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Excellent communication and interpersonal skills
- Ability to work under pressure and maintain a positive attitude in a dynamic environment
Our hotel is a dynamic and fast-paced environment, with a focus on providing exceptional service to our guests. As a Front Desk Agent, you will be working in a team environment, collaborating with other team members to ensure seamless communication and a positive guest experience.
What We Offer- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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