Front Desk Representative

4 days ago


Lloydminster, Canada HP BEAUTY Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at HP Beauty. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.

Key Responsibilities
  • Register arriving guests and assign rooms
  • Take, cancel, and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Exchange foreign currency
  • Process guests' departures, calculate charges, and receive payments
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Follow emergency and safety procedures
  • Clerical duties (i.e., faxing, filing, photocopying)
  • Contact customers to deliver requested wake-up calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience
  • Or equivalent experience
  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Work under pressure
  • Work Term: Permanent
  • Work Language: English
  • Hours: 37.5 hours per week
Work Environment

Relocation costs not covered by employer. Willing to relocate. Public transportation is available.



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