Front Desk Representative

4 weeks ago


Lloydminster, Canada HP BEAUTY Full time
Job Title: Front Desk Agent

We are seeking a highly organized and customer-focused Front Desk Agent to join our team at HP Beauty.

Job Summary:

The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.

Key Responsibilities:
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Room Management: Take, cancel, and change room reservations, and process guests' departures, calculate charges, and receive payments.
  • Clerical Duties: Balance cash, complete balance sheets, cash reports, and related forms, and perform light housekeeping and cleaning duties.
  • Customer Service: Provide general information about points of interest in the area, exchange foreign currency, and contact customers to deliver requested wake-up calls.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Work Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: English.
  • Work Hours: 37.5 hours per week.
What We Offer:
  • Relocation: Willing to relocate.
  • Transportation: Public transportation is available.

At HP Beauty, we value our employees and offer a dynamic work environment with opportunities for growth and development.



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