Restaurant Operations Manager

4 weeks ago


NiagaraontheLake, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and experienced Restaurant Assistant Manager to join our team at Tim Hortons. As a key member of our restaurant management team, you will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities
  • Manage the day-to-day operations of the restaurant, including inventory management, cash handling, and employee supervision.
  • Provide exceptional customer service, ensuring a positive dining experience for all guests.
  • Lead and motivate a team of employees, providing coaching and development opportunities to enhance their skills and performance.
  • Conduct performance reviews and provide feedback to employees to improve their performance.
  • Ensure compliance with health and safety regulations, maintaining a clean and safe working environment.
  • Participate in marketing initiatives and promotions to drive sales and increase customer engagement.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Plan, organize, and direct daily operations, ensuring efficient and effective use of resources.
Requirements
  • 1-2 years of experience in a restaurant management role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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