Front Desk Representative

3 weeks ago


Falcon Beach, Canada The Hotel At Falcon Lake Full time

{"h1": "Front Desk Agent - The Hotel At Falcon Lake", "p": "We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at The Hotel At Falcon Lake. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.", "h2": "Key Responsibilities", "ul": ["Greet and welcome guests, responding to their inquiries and resolving any issues", "Process room reservations, cancellations, and changes", "Manage guest room assignments and inventory", "Handle guest complaints and concerns", "Maintain accurate records and reports", "Collaborate with other departments to ensure seamless guest experience"]}



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