Customer Support Administrator
4 weeks ago
**Job Title:** Customer Support Administrator
We are seeking a highly organized and customer-focused individual to join our team at Recruitment Partners Inc. as a Customer Support Administrator.
**Location:** Edmonton, Alberta
**Estimated Salary Range:** $55,000 - $65,000 per year
About the RoleThe ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively manage competing priorities in a fast-paced environment. As a key member of our support team, you will provide exceptional customer service, respond to inquiries, and resolve technical issues related to software license purchases and basic troubleshooting.
You will also be responsible for:
- Managing new software license codes for clients
- Preparing quotes, tracking, and following up on sales and client inquiries
- Providing administrative support for external courses and projects
- Handling software license replacement programs
- Registering clients for online demos and requesting feedback
**Required Skills and Qualifications:
To succeed in this role, you will need:
- An accredited business diploma or degree
- At least 2 years of experience in a similar role
- Excellent multi-tasking, planning, organizational, and problem-solving skills
- Strong verbal and written communication skills
- Advanced computer skills in word processing, spreadsheet, and database software
Why Join Our Team?
We offer a dynamic work environment, opportunities for growth and development, and a competitive salary range of $55,000 to $65,000 per year. If you are a motivated and detail-oriented individual who excels in customer-facing roles, we encourage you to apply.
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