Hotel Receptionist
3 weeks ago
We are seeking a skilled Hotel Receptionist to join our team at 10565 NFLD Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.
Key Responsibilities:- Register arriving guests and assign rooms
- Resolve complaints and claims in a professional and courteous manner
- Process group arrivals and departures, ensuring seamless check-in and check-out experiences
- Take, cancel, and change room reservations as needed
- Provide information on hotel facilities and services, including dining options, amenities, and local attractions
- Assist guests with inquiries and requests, ensuring their stay is comfortable and enjoyable
- Process guests' departures, calculate charges, and receive payments in a timely and efficient manner
- Follow emergency and safety procedures, ensuring the well-being of our guests and staff
- Answer telephone calls and relay messages to guests and staff
- Contact guests to deliver requested wake-up calls
- Perform light housekeeping and cleaning duties to maintain a clean and welcoming environment
- Provide exceptional customer service, responding to guest needs and concerns in a professional and courteous manner
Requirements:
- Secondary (high) school graduation certificate
- Experience an asset
- Ability to work in a fast-paced environment, providing exceptional customer service to guests
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Availability to work a variety of shifts, including evenings and weekends
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3 weeks ago
Happy Valley-Goose Bay, Newfoundland and Labrador, Canada The Labrador Inn Full timeJob SummaryWe are seeking a highly organized and detail-oriented Hotel Receptionist to join our team at The Labrador Inn. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesRegister...
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3 weeks ago
Happy Valley-Goose Bay, Newfoundland and Labrador, Canada 10565 NFLD Inc Full timeWe are seeking a skilled Hotel Receptionist to join our team at 10565 NFLD Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Register arriving guests and assign roomsResolve complaints and claimsProcess group arrivals and departuresTake, cancel and change room...
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3 weeks ago
Happy Valley-Goose Bay, Newfoundland and Labrador, Canada 10565 NFLD Inc Full timeJob SummaryWe are seeking a skilled Hotel Receptionist to join our team at 10565 NFLD Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.Key ResponsibilitiesRegister arriving guests and assign roomsResolve complaints and claims in a professional and courteous mannerProcess group...
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Happy Valley-Goose Bay, Newfoundland and Labrador, Canada 10565 NFLD Inc Full timeJob SummaryWe are seeking a skilled and friendly Front Desk Clerk to join our team at 10565 NFLD Inc. As a key member of our hotel staff, you will be responsible for providing exceptional customer service and ensuring a smooth guest experience.Key ResponsibilitiesGuest Registration: Register arriving guests and assign rooms in a timely and efficient...
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