Hotel Receptionist
4 weeks ago
We are seeking a skilled and friendly Front Desk Clerk to join our team at 10565 NFLD Inc. As a key member of our hotel staff, you will be responsible for providing exceptional customer service and ensuring a smooth guest experience.
Key Responsibilities- Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
- Conflict Resolution: Resolve complaints and claims in a professional and courteous manner.
- Group Arrivals and Departures: Process group arrivals and departures, ensuring seamless transitions for our guests.
- Room Reservations: Take, cancel, and change room reservations as needed.
- Hotel Information: Provide information on hotel facilities and services to our guests.
- Local Information: Offer general information about points of interest in the area.
- Departure Procedures: Process guests' departures, calculate charges, and receive payments in a timely manner.
- Emergency Procedures: Follow emergency and safety procedures as required.
- Communication: Answer telephone calls and relay messages to our guests and staff.
- Wake-Up Calls: Contact customers to deliver requested wake-up calls.
- Housekeeping: Perform light housekeeping and cleaning duties as needed.
- Customer Service: Provide exceptional customer service to our guests at all times.
- Education: Secondary (high) school graduation certificate.
- Experience: Experience an asset.
- Language: Work Language: English.
- Hours: 35 to 40 hours per week.
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Happy Valley-Goose Bay, Newfoundland and Labrador, Canada 10565 NFLD Inc Full timeJob SummaryWe are seeking a skilled and friendly Hotel Receptionist to join our team at 10565 NFLD Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesRegister arriving guests and assign rooms in a timely and efficient...
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Happy Valley-Goose Bay, Newfoundland and Labrador, Canada The Labrador Inn Full timeJob SummaryWe are seeking a highly organized and detail-oriented Hotel Receptionist to join our team at The Labrador Inn. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesRegister...
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Happy Valley-Goose Bay, Newfoundland and Labrador, Canada 10565 NFLD Inc Full timeJob SummaryWe are seeking a skilled Hotel Receptionist to join our team at 10565 NFLD Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.Key ResponsibilitiesRegister arriving guests and assign roomsResolve complaints and claims in a professional and courteous mannerProcess group...
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3 weeks ago
Happy Valley-Goose Bay, Newfoundland and Labrador, Canada 10565 NFLD Inc Full timeWe are seeking a skilled Hotel Receptionist to join our team at 10565 NFLD Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Register arriving guests and assign roomsResolve complaints and claims in a professional and courteous mannerProcess group arrivals and...
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Happy Valley-Goose Bay, Newfoundland and Labrador, Canada 10565 NFLD Inc Full timeJob SummaryWe are seeking a skilled and friendly Front Desk Clerk to join our team at 10565 NFLD Inc. As a key member of our hotel staff, you will be responsible for providing exceptional customer service and ensuring a smooth guest experience.Key ResponsibilitiesGuest Registration: Register arriving guests and assign rooms in a timely and efficient...
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1 month ago
Happy Valley-Goose Bay, Newfoundland and Labrador, Canada 10565 NFLD Inc Full timeJob SummaryWe are seeking a skilled and friendly Front Desk Clerk to join our team at 10565 NFLD Inc. As a key member of our hotel staff, you will be responsible for providing exceptional customer service and ensuring a smooth guest experience.Key ResponsibilitiesGuest Registration: Register arriving guests and assign rooms in a timely and efficient...
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Happy Valley-Goose Bay, Newfoundland and Labrador, Canada 10565 NFLD Inc Full timeJob SummaryWe are seeking a skilled and friendly Front Desk Clerk to join our team at 10565 NFLD Inc. As a key member of our hotel staff, you will be responsible for providing exceptional customer service and ensuring a smooth guest experience.Key ResponsibilitiesRegister arriving guests and assign rooms in a timely and efficient manner.Resolve guest...