Technical Specialist

2 months ago

Victoria, British Columbia, Canada London Drugs Limited Full time
About the Role

We are seeking a highly skilled and knowledgeable Technical Specialist to join our team at London Drugs Limited. As a Technical Specialist, you will be responsible for providing exceptional customer service and technical expertise to our customers in the areas of Computers, Audio Visual Equipment, Mobile Phones, Electronics, and Photographic equipment.

Key Responsibilities
  • Provide expert advice and guidance to customers on products, services, and store promotions.
  • Work independently to advise clients on specific products and services throughout the Computer, Audio Video and Photo/Electronics departments.
  • Position London Drugs as a destination for trusted experts when it comes to consumer electronics technology.
  • Provide quality service in a professional, courteous, and helpful manner.
  • Stay up to date on new technology/products and attend product knowledge seminars.
  • Perform inventory counts, merchandise, and maintain the professional sales image of the department.
Requirements
  • Proven skills to provide advice and guidance to customers on products, services, and store promotions.
  • Ability to work in a fast-paced retail environment, including evenings and weekends.
  • Ability to communicate clearly and positively with customers, vendors, employees, and management.
  • Ability to maintain a professional image and demeanor, which will reflect positively on the overall London Drugs brand.
  • Past experience selling Computers, Audio Visual Equipment, Mobile Phones, or Photo/Electronics.
What We Offer
  • Competitive pay that rewards strong and consistent performance.
  • Flexible and varied schedules.
  • Access to extensive product training and development opportunities.
  • A high-energy and varied workplace that strives for and rewards excellence.
  • A comprehensive benefits program including team member discounts on in-store purchases, ongoing in-house training and education courses, employee family assistance program, and employee recognition program.

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