Operations Manager
2 days ago
We are seeking an experienced Operations Manager to join our team at New Pioneer Travel. This role is responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing same duties as workers supervised.
About the Role- This is a full-time position with 40 hours per week, working in a fast-paced environment where attention to detail and effective communication skills are essential.
- The successful candidate will have experience in managing teams, prioritizing tasks, and meeting deadlines.
- Co-ordinate activities with other work units or departments to ensure seamless operation of business processes.
- Establish work schedules and procedures to meet business objectives.
- Perform same duties as workers supervised to maintain operational efficiency.
- Prepare and submit reports on team performance and productivity.
- Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
- Assist clients/guests with special needs and ensure their requirements are met.
- Co-ordinate, assign, and review work to ensure tasks are completed efficiently and effectively.
- Hire and train staff in job duties, safety procedures, and company policies.
- Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery.
- Bachelor's degree in a relevant field (e.g., Business Administration, Hospitality Management).
- 1-2 years of experience in a management role, preferably in the travel industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving and analytical skills.
- Familiarity with HR practices and procedures.
- Competitive salary: $55,000 - $65,000 per year.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- A chance to work with a reputable company in the travel industry.
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