Operations Manager

2 weeks ago


Richmond Hill, Ontario, Canada The Brick Full time

About the Role

The Franchise Operations Manager will be responsible for providing operational and merchandising support to Brick Franchise stores across the country. This role will involve store visits, reviewing operational policies and procedures, and providing training to new owners.

Key Responsibilities

  • Review daily reporting and communicate with stores
  • Support operational improvements in stores through training and leadership
  • Support stores with balancing issues and procedural questions
  • Communicate with stores not performing to minimum standards
  • Support the Franchise Regional managers with operational and merchandising questions

Requirements

  • Minimum high school diploma
  • 2-3 years leadership experience
  • Proven track record in operations and customer service

Why The Brick?

  • A flexible and comprehensive benefits package
  • Competitive remuneration package
  • Career progression potential
  • Employee discounts

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