Restaurant Shift Manager

1 month ago


Niagara Falls, Ontario, Canada Wendy's Restaurants Full time
Job Title: Shift Manager

We are seeking a highly motivated and organized Shift Manager to join our team at Wendy's Restaurants. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Team Leadership: Supervise and coordinate the activities of staff who prepare and portion food, train staff in job duties, sanitation, and safety procedures.
  • Food Preparation: Requisition food and kitchen supplies, estimate ingredient and supplies required for meal preparation, and maintain records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns and maintain a positive and welcoming atmosphere in the restaurant.
  • Reporting and Administration: Prepare and submit reports, establish work schedules, and maintain accurate records.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Work Experience: 7 months to less than 1 year of experience in a fast-paced food service environment.
  • Language: English.
  • Work Hours: 30 to 42 hours per week.
Work Environment:

Our restaurant is a fast-paced environment where you will work under pressure to meet customer demands. You will be required to stand, walk, and move around the restaurant frequently.

Personal Qualities:
  • Client Focus: Provide exceptional customer service and ensure that customers receive high-quality food and service.
  • Flexibility: Adapt to changing situations and priorities in a fast-paced environment.
  • Team Player: Work collaboratively with colleagues to achieve team goals and objectives.
Government Programs:

We are a recognized employer and offer a competitive compensation package.



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