Restaurant Shift Manager

4 weeks ago


Niagara Falls, Ontario, Canada Wendy's Restaurants Full time

We are seeking a skilled Restaurant Shift Manager to join our team at Wendy's Restaurants. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, including managing staff, maintaining high standards of quality and service, and ensuring a positive customer experience.

Key Responsibilities:
  • Establish and implement efficient work schedules to meet business needs
  • Supervise and train staff in job duties, sanitation, and safety procedures
  • Requisition food and kitchen supplies, and maintain inventory levels
  • Address customer complaints and concerns in a professional and courteous manner
  • Prepare and submit reports on sales, stock, and other key performance indicators
Requirements:
  • Secondary (high) school graduation certificate or equivalent experience
  • 7 months to less than 1 year of experience in a similar role
  • Ability to work in a fast-paced environment and under pressure
  • Excellent communication and leadership skills
Work Environment:
  • Restaurant setting with a combination of sitting, standing, and walking
  • Fast-paced environment with a focus on customer satisfaction


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