Medical Clinic Front Desk Representative

2 weeks ago


Surrey, British Columbia, Canada Pulse Medical Full time

Pulse Medical is seeking a highly organized and detail-oriented Medical Clinic Front Desk Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and their families.

Key Responsibilities:
  • Greeting and Directing Patients: Greet patients and visitors, and direct them to the appropriate areas of the clinic.
  • Providing Information: Provide basic information to patients and the public, and answer questions in a professional and courteous manner.
  • Processing Information: Obtain and process information required to provide customer service, including scheduling appointments and handling billing inquiries.
  • Switchboard and Telephone Operations: Operate the switchboard or telephone system, and answer and relay telephone calls and messages.
  • Clerical Duties: Perform various clerical duties, including filing, sorting, and distributing mail, as well as maintaining accurate records and logs.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a similar role.
  • Skills: Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.

Pulse Medical is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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