Hospitality Operations Manager

6 days ago


Bradford, Ontario, Canada MR. SUB Full time

Job Title: Hospitality Operations Manager


Job Type: Full-time


Salary: $60,000 - $80,000 per year



About the Job

At MR. SUB, we are looking for a skilled and experienced Hospitality Operations Manager to lead our food service team. As a key member of our management team, you will be responsible for ensuring that our customers receive exceptional service and quality food in a fast-paced environment.

Responsibilities

• Establish effective methods to meet work schedules and ensure seamless operations.
• Supervise and coordinate the activities of staff who prepare and portion food, promoting a safe and healthy work environment.
• Train staff in job duties, sanitation, and safety procedures, providing ongoing support and guidance.
• Estimate ingredient and supply requirements for meal preparation, optimizing resource utilization.
• Hire qualified food service staff, fostering a positive and inclusive work culture.
• Ensure that food and service meet quality control standards, consistently delivering high-quality experiences.
• Prepare budgets and cost estimates, analyzing data to inform business decisions.
• Address customer complaints or concerns with empathy and professionalism, resolving issues promptly.
• Prepare and submit reports, tracking key performance indicators and identifying areas for improvement.

Requirements

• 5-10 years of experience in food service management, with a proven track record of success.
• Strong leadership skills, with the ability to motivate and inspire teams.
• Excellent communication and interpersonal skills, with a focus on building strong relationships with customers and colleagues.
• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
• Attention to detail, with a focus on maintaining high standards of quality and safety.

Working Conditions

• Fast-paced environment with frequent deadlines.
• Combination of sitting, standing, walking, and occasional bending or lifting.
• Standing for extended periods and walking throughout the shift.

What We Offer

• Competitive salary range: $60,000 - $80,000 per year.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.
• Recognition and rewards for outstanding performance.

MR. SUB is an equal opportunity employer.



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