Quality Improvement and Accreditation Leader

3 weeks ago

Whitby, Canada Ontario Shores Centre for MHS Full time
Job Summary:

This is a key role in supporting the organization to advance the quality of care and ensure readiness for Accreditation Surveys. The Quality Improvement and Accreditation Leader will work closely with leaders and teams to facilitate, guide, and support the planning, coordination, and implementation of Quality and Accreditation-related activities.

Key Responsibilities:
  • Develop and implement quality improvement initiatives to advance operational effectiveness.
  • Build and manage an effective QI system that leads to positive and measurable impact on the quality of care provided by Ontario Shores.
  • Coordinate with Managers/Directors to develop and implement QI initiatives and act as a knowledge expert and resource for the evaluation of QI projects.
  • Lead, train, and monitor quality initiatives, identify and evaluate root causes for project issues, and recommend innovative strategies for improved outcomes.
  • Monitor quality improvement activities, identifies and evaluates root causes for performance shortfalls and gaps and recommends corporate strategies for improved outcomes.
  • Provide guidance on the annual quality improvement workplans for each Quality and Recovery Council.
  • Ensure continuous alignment with Accreditation standards and required organizational practices.
  • Collaborate with programs and other corporate support areas to support the Accreditation process and corporate indicators.
  • Lead the planning, implementation, and monitoring of the Accreditation continuous readiness to embed compliance with Accreditation Standards, Required Organizational Practices, and surveys into the organization's day-to-day activities and culture.
Requirements:
  • Master's degree in Health Science, Business, or Health Administration.
  • Minimum of 3-5 years' experience in healthcare; Patient Experience, Quality Improvement, and Project Management.
  • Formal training (certification preferred) in improvement methodologies (LEAN, Six Sigma, IHI Model for Improvement, Project Management).
  • Expertise in Quality Improvement Tools (PDSA, Process Mapping/Flow Diagrams, Cause and Effect Diagrams, Pareto Charts, Creativity Methods, Affinity Diagrams, Force Field Analysis, Tree Diagram, Run Charts, Shewhart Charts, etc.).
  • Expert knowledge of Accreditation Canada Standards, Required Organizational Practices, and Accreditation Canada processes and have experience leading teams in preparation for Accreditation Canada surveys (preferably in a hospital environment).
  • Efficiency in Word, Excel, Access, PowerPoint, Visio, SPSS, Chart Runner, Canva, Mural, or other collaborative intelligence platforms.
  • Excellent strategic thinking skills and ability to demonstrate value to various key stakeholders.
  • Proven leadership skills and experience and effective change agent.
  • Ability to inspire/influence others to believe in a culture of continuous quality improvement and learning.
  • Ability to handle job-related matters in a professional, diplomatic, and confidential manner.
  • Strong problem-solving, analytical, organizational, interpersonal, and customer service skills.
  • Highly organized, attentive to detail, and task-oriented as demonstrated by previous work experience.
  • Demonstrated ability to prioritize, align, and oversee multiple projects and competing demands.
  • Excellent written and verbal communication skills, including the ability to facilitate workshops, make compelling presentations to diverse audiences.
  • Comprehensive knowledge of evaluation measures to ensure sustainability.
  • Proven ability to work collaboratively to ensure adequate resources are brought to bear to meet client needs throughout the organization.
  • Fluent in principles of Adult Education.
  • A body of knowledge that is theoretical, ethical, practical, and clinical.
  • Sound working knowledge of advocacy and ethics principles, corporate mission, vision, values, and related healthcare legislation.
Contract:

12 months

Ontario Shores is dedicated to fostering equitable employment opportunities and encourages applications from all qualified individuals. We are committed to supporting candidates requiring accommodations and invite you to inform us of any needs during the recruitment process.

We welcome applicants who embrace respect and are dedicated to collaboratively cultivating an inclusive environment where everyone feels a sense of belonging. We particularly encourage applications from individuals who have encountered historical or current barriers to equity.

Job Posting Closing: October 25, 2024, at midnight. Please note any job applications after the closing date will not be considered.

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