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Key Account Manager
2 months ago
The Key Accounts Manager will be responsible for managing our top-tier retail accounts and service agent/rep partners. This role will involve regular interaction with internal stakeholders, including sales and operations employees, as well as cross-functional teams in Canada and the United States.
Key Responsibilities- Direct sales responsibility for Kidde's Key Accounts
- Liaison with the National Account Manager to support Customer Buying Groups and actively participate in negotiations
- Assist with National Accounts; implementations of store resets, road shows, or other line review deliverables
- Act as the generate support for sales promotion, evaluate promotional opportunities, and make recommendations for high potential programs and Planogram (POG) changes within the retail other channel
- Gather data from the market and communicate recommended adjustments to Kidde's assortment
- Actively participate in strategic planning, process improvement, and problem resolution across cross-functional units
- Coordinate efforts and conduct quarterly business reviews with regional rep partners
- Maximize sales potential by coordinating efforts to educate store employees, maintain point-of-purchase displays, conduct seasonal events, and perform service activities
- Provide creative direction into Instore signage (POP) design for the development and production of innovative POP materials
- Collaborate monthly or as required with internal US account stakeholders
- Build strong relationships within our brand and marketing team structure
- Identify and captain Kidde's efforts within adjacent customer brand and product knowledge programs
- Research and provide opportunities to expand product-specific marketing and promotional programs for regional implementation
- Coordinate cross-functionally with the Kidde team to ensure successful and effective events, branding campaigns, product launches, and signage
- Maintain monthly comparative shops and reviews for pricing adjustments and content validation
- Monthly forecasting and annual operating plan collaboration
- High School Diploma / GED
- 5+ years of Key Account experience in a retail environment
- Possess and maintain a valid and current Driver's License and be insurable by the company's insurance carrier
- 20% travel by air and car in the US and Canada with seasonal weekend work
- Occasionally required to lift items up to 50lbs
- Associate's or Bachelor's degree in business administration
- Communicate in English both verbally and through written material with upper management, customers, agencies, sales representatives, exhibit companies, trade show convention companies, and colleagues
- French verbally and written
- Advanced Microsoft Office Suite, Outlook, and Power Bi
- Analytical skills; work autonomously and in a pressured sales environment; maintain effectiveness during a time of change.
- Team player; self-motivator with a positive attitude
