Live-in Resident Manager

4 weeks ago


St John's, Newfoundland and Labrador, Canada Killam Apartment REIT Full time

At Killam Apartment REIT, we are seeking a detail-oriented and customer-focused Live-in Resident Manager to oversee the day-to-day operations of our property in St. John\u2019s, NL. As a key member of our team, you will be responsible for ensuring the property is well-maintained, clean, and safe for residents.

Key Responsibilities:

Manage the property\u2019s maintenance and repairs, including cleaning, minor repairs, and diagnosing and resolving problems.

Provide exceptional customer service to residents, responding to their concerns and issues in a timely and professional manner.

Coordinate and supervise the work of on-site tradespeople, ensuring that tasks are completed efficiently and effectively.

Respond to emergencies and on-call duties, enforcing the rules and regulations of the property.

Participate in resident events and activities, fostering a sense of community and engagement among residents.

Requirements:

Previous experience in cleaning, basic maintenance, and customer service.

Strong communication and time management skills.

Ability to work well in a team environment with minimal supervision.

What We Offer:

A cost-shared health and dental plan.

Paid volunteer days.

An employee unit purchase plan.

Online personal and professional development training.

Employer-funded Employee and Family Assistance Program.

Discounts at local businesses through our Perks Program.



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