Current jobs related to IT Support Specialist - Toronto, Ontario - Showcase
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IT Support Specialist
1 month ago
Toronto, Ontario, Canada VTech IT Solution Full timeJob Title: IT Support SpecialistVTech IT Solution is seeking an IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to users experiencing difficulties with computer systems and software.Key Responsibilities:Respond to user inquiries and provide technical assistance via phone, email, or...
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IT Support Specialist
1 month ago
Toronto, Ontario, Canada VTech IT Solution Full timeJob Title: IT Support SpecialistVTech IT Solution is seeking an IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to users experiencing difficulties with computer systems and software.Key Responsibilities:Respond to user inquiries and provide technical assistance via phone, email, or...
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IT Support Specialist
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Toronto, Ontario, Canada VTech IT Solution Full timeJob Title: IT Support SpecialistJob Summary: We are seeking a highly skilled IT Support Specialist to join our team at VTech IT Solution. The successful candidate will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and maintaining a high level of customer satisfaction.Key...
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IT Support Specialist
2 weeks ago
Toronto, Ontario, Canada VTech IT Solution Full timeAt VTech IT Solution, we are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems. Your duties will include consulting user guides, technical manuals, and other documents to research and implement solutions, as...
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IT Support Specialist
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Toronto, Ontario, Canada VTech IT Solution Full timeJob Summary: We are seeking a highly skilled IT Support Specialist to join our team at VTech IT Solution. As an IT Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems and software.Key Responsibilities:Respond to user inquiries and provide timely and effective solutions to...
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IT Support Specialist
3 weeks ago
Toronto, Ontario, Canada VTech IT Solution Full timeWe are seeking a skilled IT Support Specialist to join our team at VTech IT Solution. The ideal candidate will have a strong background in information technology and excellent problem-solving skills.Key ResponsibilitiesProvide technical support to users experiencing difficulties with computer systems and softwareConsult user guides, technical manuals, and...
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IT Support Specialist
3 weeks ago
Toronto, Ontario, Canada VTech IT Solution Full timeWe are seeking a skilled IT Support Specialist to join our team at VTech IT Solution. The ideal candidate will have a strong background in information technology and excellent problem-solving skills.Key ResponsibilitiesProvide technical support to users experiencing difficulties with computer systems and softwareConsult user guides, technical manuals, and...
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IT Support Specialist
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Toronto, Ontario, Canada VTech IT Solution Full timeJob SummaryWe are seeking a skilled IT Support Specialist to join our team at VTech IT Solution. The successful candidate will provide technical assistance to users, troubleshoot issues, and maintain a problems and solutions log.Key ResponsibilitiesRespond to user inquiries and resolve technical issuesConsult user guides and technical manuals to research and...
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IT Support Specialist
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Toronto, Ontario, Canada VTech IT Solution Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at VTech IT Solution. The successful candidate will be responsible for providing technical support and assistance to our clients, ensuring that their computer systems and networks are running smoothly and efficiently.Key ResponsibilitiesProvide technical support and assistance...
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IT Support Specialist
3 weeks ago
Toronto, Ontario, Canada VTech IT Solution Full timeWe are seeking a skilled IT Support Specialist to join our team at VTech IT Solution. The ideal candidate will have a strong background in information technology and excellent problem-solving skills.Key ResponsibilitiesProvide technical support to users experiencing difficulties with computer systems and softwareConsult user guides, technical manuals, and...
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IT Support Specialist
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IT Support Specialist
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IT Support Specialist
1 month ago
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IT Support Specialist
1 month ago
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Technical Support Specialist
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Healthcare Support Specialist
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IT Support Specialist
2 months ago
Showcase is seeking an IT Helpdesk Specialist to provide level 1 technical support, maintain hardware, software, assist with IT projects, and other common IT-related responsibilities.
Key Responsibilities- Handle requests for technical support via phone, tickets, chat, and email.
- Diagnose, research, and resolve hardware, software, and network issues.
- Prioritize issues based on urgency and escalate or redirect as needed.
- Maintain a log of helpdesk interactions.
- Monitor systems and networks using real-time monitoring tools.
- Monitor and maintain IT-related hardware and supplies.
- Setup, configure, and repair IT hardware such as PCs, printers, scanners, input devices, etc.
- Minimum 6 months to 1 year of experience in a level 1 technical support role.
- College diploma, university degree, or relevant certifications in IT fields.
- Ability to communicate clearly and effectively in English, both verbally and written.
- Experience supporting desktop users in Windows 10.
- Strong work ethic, reliability, and good attendance.
- Ability to work effectively as part of a team as well as independently.
- Strong problem-solving skills. Ability to approach problems pragmatically.
- Ability to multitask and prioritize workloads based on urgency.
- Knowledge of common IT-related hardware at a minimum, such as PC port types, connection types, modems, routers, switches, etc.
- You will be required to have a suitable location in your home with internet access to be able to work from home as required.
- Reliable source of transportation.
- Experience supporting point of sale systems and software in a retail environment is an asset.
- Experience supporting Google Workspace, Gmail, and Microsoft Outlook is an asset.
- Experience using Microsoft Excel and Google Sheets, Google Docs is an asset.
- Experience with VoIP phones is an asset.
- Experience in a customer service role is an asset.
- Health and dental benefits available after 3 months.
- Company pension plan available after 2 years.
- Employee discount in our stores.
- Two weeks paid vacation per year.
Showcase is a dynamic retail environment where you can "try it before you buy it". We are a world's largest retailer of its kind, with 140+ permanent stores in North America's best shopping centres.
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