Restaurant Operations Manager

8 hours ago

Markham, Ontario, Canada OA Petro CanadaA&W Restaurant Full time
Restaurant Supervisor Job Description

We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at O/A Petro Canada/A&W Restaurant. As a key member of our management team, you will be responsible for ensuring the smooth operation of our food service establishment.

Key Responsibilities:
  • Leadership and Training: Train and develop staff in job duties, sanitation, and safety procedures to ensure a high level of customer satisfaction.
  • Inventory Management: Estimate and manage inventory of ingredients and supplies to meet meal preparation needs.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
  • Reporting and Record-Keeping: Prepare and submit reports on sales, stock, and wastage.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a fast-paced food service environment.
  • Work Setting: Food service establishment, fast food outlet, or concession.
Work Conditions and Physical Capabilities:
  • Fast-Paced Environment: Work in a fast-paced environment with tight deadlines.
  • Physical Demands: Combination of sitting, standing, and walking, with standing for extended periods.
Personal Suitability:
  • Client Focus: Provide excellent customer service and ensure customer satisfaction.
  • Interpersonal Skills: Develop and maintain effective relationships with staff and customers.

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