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Restaurant Operations Manager

2 months ago

Markham, Ontario, Canada OA Petro CanadaA&W Restaurant Full time
Job Summary

We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at O/A Petro Canada/A&W Restaurant. As a key member of our management team, you will be responsible for ensuring the smooth operation of our food service establishment.

Key Responsibilities
  • Leadership and Training
    • Develop and implement effective training programs for new staff members
    • Provide ongoing coaching and feedback to ensure staff are meeting performance expectations
  • Operations Management
    • Establish and maintain efficient work schedules to meet customer demand
    • Monitor and control inventory levels to minimize waste and optimize stock levels
    • Ensure that all food and service meet quality control standards
  • Customer Service
    • Address customer complaints and concerns in a professional and courteous manner
    • Ensure that all customer interactions are positive and memorable
  • Administrative Tasks
    • Prepare and submit reports on sales, inventory, and other key performance indicators
    • Maintain accurate records of stock, repairs, and wastage
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 7 months to less than 1 year of experience in a food service establishment
  • Work Environment
    • Fast-paced environment with tight deadlines
    • Combination of sitting, standing, and walking
  • Personal Qualities
    • Excellent communication and interpersonal skills
    • Ability to work under pressure and maintain a positive attitude
    • Flexibility and adaptability in a dynamic work environment
What We Offer
  • Competitive Salary
  • Opportunities for Advancement
  • Benefits Package