Strategic Communications Specialist
3 weeks ago
We are a leading provider of essential services in North America, committed to keeping the lights on and water flowing in over 100 communities. With a rich history spanning 130 years, we aim to be one of the premier providers of these services.
Job SummaryThis is a full-time, temporary position (up to 11 months) as a Senior Advisor, Communications at our Rossdale location in Edmonton, AB. The successful candidate will report to the Manager, Communications and play a key role in developing strategic communications that enhance the organization's reputation and culture.
About the RoleThe ideal candidate will have experience in planning for and managing issues, with a proven track record of collaboration and continuous improvement. They will develop and lead the execution of communication plans for business priorities and initiatives, leveraging skills in client consultation, writing, editing, marketing, budgeting, and evaluation.
- Develop Strategic Communication Plans: Create and execute communication strategies that strengthen our brand and keep customers informed about operational activities and programs.
- Drive Positive Customer Outcomes: Deliver proactive communication strategies using various channels, from social media to our website, to drive positive customer outcomes.
- Mitigate Customer Escalations: Develop proactive issues management strategies and ensure timely communications support in response to emerging issues, incidents, or crises.
- Bachelor's degree in Public Relations, Communications, Marketing, or related field from a recognized post-secondary institution.
- 4-6 years of experience delivering effective, measurable communications across various channels.
- Experience in issues management, including media relations and emergency communications.
The estimated salary for this position is $80,000 - $110,000 per year, depending on experience. Additional benefits include a comprehensive health and wellness program, retirement savings plan, and opportunities for professional growth and development.
How to ApplyPlease submit your application, including your resume and cover letter, to our careers page.
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