Quality Assurance Technician

7 months ago

Aylmer, Canada IGPC Full time

Reporting to the Quality Manager or designate, the Quality Assurance Technician will provide critical lab testing support both for incoming product with primary focus on procedures/standards and document analysis. The Quality Assurance Technician will support with sample testing in IGPC’s Corn Receiving Area and laboratory testing required for ethanol and co-product production.

**Minimum Qualifications and Skills**
- Must be a minimum of 18 years of age.
- University Degree or College Diploma in Chemistry, Microbiology, Environmental Sciences, or other related fields.
- Must possess the appropriate technical knowledge to maintain and operate all lab equipment and ensure adherence to our Quality Assurance Program.
- Ability to work rotating shifts (day and afternoon shifts), including weekends.
- Demonstrated:
- effective communication and organizational skills,
- a keen interest in learning all lab equipment,
- a strong learning capacity and attention to detail,
- comprehension in the importance of adhering to our internal Quality Assurance Program,
- teamwork and problem-solving skills, and
- proficiency in all forms of written communications.
- Proven positive attitude
- Previous customer service experience is an asset.
- Fluent in the use of Microsoft Word, Excel and Outlook.
- Excellent multi-tasking, organizational and work prioritization skills.

**Core Competencies**
- Accountability/Dependability
- Adaptability
- Analytical Thinking
- Communication
- Compliance
- Continuous Improvement
- Creative/Innovative Thinking
- Critical Thinking
- Customer Focus
- Decision Making/Judgement
- Detail Oriented
- Development and Continuous Learning
- Energy & Stress Management
- Ethics/Integrity
- Mathematical Reasoning
- Mediating/Negotiating
- Networking/Relationship Building
- Planning/Organizing
- Problem Solving
- Quality Orientation
- Research/Analysis
- Resourcefulness
- Result Focus
- Strategic Thinking
- Teamwork
- Time Management

**Responsibilities**

Support the Quality Department on a daily basis including:

- Able to work 12 hours rotating day and afternoon shifts, and some weekends, or as required based upon business needs.
- Able to work within a team or independently with mínimal supervision.
- Work closely with Lab Technicians and Corn Room Coordinators to learn and practice varied tasks.
- Ensure corn, ethanol and co-products adhere to quality standards and health and safety practices.
- Calibrate equipment to ensure testing and sampling requirements meet QA protocol.
- Assist with Corn Receiving by analyzing testing from each load.
- Practice and take samples throughout process for Certificate of Analysis adherence.
- Ensure adherence to our Quality Assurance Program.
- Document analysis then forward to Lab Technician for approval.
- Work in compliance with all Company policies, procedures, and Legislation.
- Report all workplace incidents to the Quality Manager or designate.
- Act as a representative of the company when communicating with customers, contractors, and vendors.
- Demonstrate effective problem-solving skills and willingness to work as a group toward solutions.
- Demonstrate ability to effectively understand, listen, verbalize, and write information.
- Perform other duties as delegated.

**Health & Safety Aspects**

Use of the following clothing and personal protective equipment is required:

- 100% Cotton Clothing or FR rated Clothing
- Long Sleeve Shirt
- IGPC approved safety work boot (CSA approved, steel toed, minimum 6” in height etc.)
- Hard hat (except in clearly defined office areas)
- Safety Glasses
- Hearing protection (where required)
- High visibility clothing (uniform/vest/coat)
- Respiratory protection (where required)
- Other PPE as required

**Mental and Physical Effort**
- The position requires multi tasking while ensuring our quality product and efficient operation of the Plant.
- At times can be moderately physically demanding. Physical Requirements include walking, standing, and sitting throughout the day. Moderate lifting is required throughout the daily and weekly tasks (>40 lbs.) and assistance is available if required.

**Working Conditions**
- Office work and outdoor activities in areas with automated, noisy and rotating machinery.
- From time to time will be exposed to long work hours and potential non-standard shifts.
- Will work both in an office and laboratory setting and throughout the facility as required.

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